Software Verification Process Improvement Proposal Using Six Sigma

In the rapidly growing modern telecommunications industry, software quality and reliability requirements are in contrast to the shorter time to market and higher complexity requirements dictated by strong competition on the telecommunications market. In such a rapidly changing environment, software development organization must improve almost on a daily basis in order to achieve the operational excellence which leads to business success. In this paper, an approach to the continuous improvement of the software verification process based on the application of Six Sigma is given. More precisely, with the help of the Six Sigma methodology, change management, and statistical tools and techniques, the proposed approach solves the problem of fault slippage through verification phases, which is particularly important in overlapping project conditions. Success of the proposed process improvement, proved using Six Sigma methodologies for a case study from a real industrial project, encourages wide and general application to any software verification process.